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Ultra Hobbies :: Help zone

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Terms & Conditions
TERMS & CONDITIONS

When you visit ultrahobbies.com.au or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail . You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
COPYRIGHT
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Ultra Hobbies or its content suppliers and protected by Australian and international copyright laws. The compilation of all content on this site is the exclusive property of Ultra Hobbies and protected by Australian and international copyright laws. All software used on this site is the property of Ultra Hobbies or its software suppliers and protected by Australian and international copyright laws.
LICENSE AND SITE ACCESS
Ultra Hobbies grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Ultra Hobbies. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Ultra Hobbies. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Ultra Hobbies and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilising the Ultra Hobbies name or trademarks without the express written consent of Ultra Hobbies. Any unauthorised use terminates the permission or license granted by Ultra Hobbies. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Ultra Hobbies so long as the link does not portray Ultra Hobbies, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Ultra Hobbies logo or other proprietary graphic or trademark as part of the link without express written permission.
YOUR ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Ultra Hobbies does sell products to children. If you are under 18, you may use Ultra Hobbies only with involvement of a parent or guardian. Ultra Hobbies and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
CANCELLATION OF ORDERS
If you decide to cancel your order after it has been placed we have the right to charge you a restocking fee if processing has begun. The restocking fee is charged at a rate of 20%AUD per item cancelled. This fee is waived if there is stock availability problems in which we will advise you of immediately. Costs of shipping to are not refunded.
RISK OF LOSS
All items purchased from Ultra Hobbies are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. If you wish for shipping insurance for your goods you must notify Ultra Hobbies when placing an order.
PROOF OF IDENTITY
Ultra Hobbies may ask for further identification. Because of the anonymity nature of the Internet we may ask for further identification to verify your order. The following documents may be requested to process your order
A copy of both sides of your Credit Card (black out middle eight digits of your card number)
A copy of both sides of your current valid drivers license/Passport
A copy of your latest Credit Card Statement
Your documents will not be used for any other purpose other than to verify your identity. Once verified, your documents may be removed & destroyed.
PRODUCT DESCRIPTIONS
Ultra Hobbies and its affiliates attempt to be as accurate as possible. However, Ultra Hobbies does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Ultra Hobbies itself is not as described, your sole responsibility & remedy is to return it in an unused and when possible unpackaged condition with 7 days of receiving.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE IS PROVIDED BY ULTRA HOBBIES ON AN "AS IS" AND "AS AVAILABLE" BASIS. ULTRA HOBBIES MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, ULTRA HOBBIES DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ULTRA HOBBIES DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM ULTRA HOBBIES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ULTRA HOBBIES WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
APPLICABLE LAW
By visiting Ultra Hobbies, you agree that the laws of Australia, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Ultra Hobbies or its affiliates.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies, posted on this site. These policies also govern your visit to Ultra Hobbies. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
 
 
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